Delivery Terms


Thank you for your purchase.
Our aim is to ship your order within 2-3 days of purchase using our postal service or if international, Aramex.
New releases and high volume orders may take a short time longer so please bear with us.
You can always email us at [email protected] for updates or queries.
Please do check your email inbox, as you will receive a shipping confirmation once your order has been placed and the payment received.
You should also receive a shipping notification where you can track your order once it has been distributed.
All domestic orders generally will arrive within 3 days of the ship date.
International delivery times may vary depending on the country – please see below.

Domestic shipments:

  • We use the local postal service for domestic delivery. All items are recorded and traceable.
  • We are not responsible for loss of any item in transit or damage. Though we will always try to resolve any issue.
  • If you require expedited shipping, please contact us prior to placing your order so that we can provide you with the additional shipping fee estimates. Upon agreement, we will send you a payment request via Paypal for the additional fee.

Shipments outside of the UAE:

(1) Transit time

  • We usually ship within 2-3 business days of the order and payment receipt confirmation. We ship worldwide using Aramex. Please be aware that delivery times may vary greatly depending on your country’s customs practice anywhere between 1 to 6 weeks, even longer sometimes. We personally cannot guarantee a delivery date.

(2) Import fees, Taxes, Tariffs, and Duties

  • Your country may impose Import fees, taxes, tariffs, and duties at the time of delivery, which are NOT included in the purchase price of the items. Please contact your local customs authority to find out the details.